Budget-friendly
and reliable bus service
for college break travel

Important information

• Cancelation/Reschedule

  If your scheduled departure is more than 30 minutes away, you can simply cancel your original ticket on our website or app and transfer the funds as stored credit to OurBus Wallet. To reschedule your OurBus ticket, you can simply cancel your original ticket on our website or app and transfer the funds as stored credit to OurBus Wallet.

• Luggage

  Each passenger is allowed to carry 1 large luggage up to 50 lbs and 1 Hand bag.

  To guarantee additional baggage space, we request you to purchase another ticket. Note that the additional ticket is valid for one more suitcase, and a hand bag. Bags considered carry-on by airlines will count as a suitcase, since overhead racks in buses are smaller.

• Pets

  OurBus does not allow animals or pets of any kind, except for trained service animals assisting a traveler. Service animals must be in a harness and under the control of a passenger at all times.

• Customer care

  You can reach out to us via the chat box in the bottom-right corner of our website. The wait time is typically under 2 minutes. You can also reach us via email at pr@ourbus.com, or via phone at 1-844-800-6828.